Meet The Leadership Team

 

Steven Ritondo – Owner / Managing Partner

MOBILITY ON WHEELS, the leading provider of mobility services was launched in 2009 by its co-founder and owner Steve Ritondo. Mr. Ritondo an entrepreneur and business visionary, brings unparalleled leadership and a wealth of operational experience to the organization. Steve acquired these skills during a lucrative casino career that spanned some 26 years where he held key executive roles for Borgata & the Trump Organization. His contributions to the casino industry and private business sector are noteworthy and sustainable today.

Mr. Ritondo is also the former owner of AABA Family Medical Supply, a leading provider of cutting edge medical equipment, home health care products and independent living aids. At present, Steve continues to provide strategic planning and high level over-site for both of his companies’ marketing, branding, and expansion initiatives. Steve’s relentless efforts have enabled his companies to dominate their respective industry sectors. Born and raised in Philadelphia, Steve graduated St. Joseph Prep and attended Philadelphia College of Textiles & Science.

 

Richard Ritondo – Owner / Managing Partner

Richard Ritondo

MOBILITY ON WHEELS, the leading provider of mobility services was launched in 2009 by its co-founder and owner Richard Ritondo. Fresh out of high school at 18 years of age, Rich was one of the youngest casino croupiers in the business. His outstanding performance and strong work ethic earned him many accolades and several promotions throughout his 26 year career. In 2000, Rich was recruited by the Trump organization as a Director where he excelled in sales and customer development. In 2006, Rich together with his brother and partner Steve, emerged onto the private sector and successfully operated AABA Family Medical Supply until it’s sale in 2015. Rich brings extensive sales and operational experience to the operation as it relates to medical equipment, home healthcare products, and independent living aids. Rich’s extensive sales experience has thrust Mobility On Wheels to the forefront of the mobility aid sector. Rich graduated St. John Neumann High School of Philadelphia and later attended Atlantic City Community College.

 

 

 

 

Melissa Cook

Melissa Cook – Vice President  of Operations & Information Technology

Melissa entered the labor force at the ripe age of 17 working as a customer service representative for Renault Winery, Dunkin’ Donuts and Dick’s Sporting Goods. Melissa has always known that she has a knack and passion for assisting others. Melissa’s charming smile and friendly demeanor is what instantly attracted the owners to her in the first place. In June 2011 after a brief interview, Melissa officially became the first customer service associate on record with MOBILITY ON WHEELS. A few years later in June of 2014, Melissa’s unwavering commitment to customer service excellence earned her a promotion to Director of Customer Service whereby she  provided daily oversight for our call center and customer service team, ensuring that our customers consistently receive the highest level of service possible. Melissa also took the lead in training new customer service associates, while she continued oversight of our dispatch operation. Throughout her 14 years of employment Melissa has proven time and again that she is very capable, extremely reliable and most of all trustworthy. She can independently handle any task that comes her way. After mastering auditing, data entry, monthly billing and compliance reports, Melissa delved into the art of research and development of new functionality for our technology platforms which included the ongoing task of fine tuning our web and app reservation systems. Her dedication and tireless efforts have helped make our mobility rental technology  “Best in its Class” for niche mobility apps designed to assist customers in the hospitality, entertainment, public and private sectors. Melissa grew up in Galloway, NJ and graduated Absegami High School with honors.